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New Consumer Protection Act in Serbia

New Consumer Protection Act in Serbia

On 23 April 2026, the Serbian parliament adopted a new Consumer Protection Act. The law contains certain provisions taken from the three EU directives adopted in 2019: Directive 2019/770 on certain aspects concerning contracts for the supply of digital content and digital services; Directive 2019/771 on certain aspects concerning contracts for the sale of goods, and the so-called "Omnibus" Directive 2019/2161 on the better enforcement and modernisation of Union consumer protection rules.

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Montenegro adopts amendments to the Labour Act

Montenegro adopts amendments to the Labour Act

On 7 April 2026, the Montenegrin Parliament adopted amendments to the Labour Act, which will enter into force on 23 April 2026. Most of the amendments are an alignment to the EU "Fair Work" agenda.

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Misleading practices on digital platforms: lessons from Trustpilot

Misleading practices on digital platforms: lessons from Trustpilot

In March 2026, the Italian Competition Authority ("AGCM") found that Trustpilot Group Plc, Trustpilot A/S, and Trustpilot S.r.l ("Trustpilot"), which operate a popular digital review platform that hosts profiles of over 1.27 million companies worldwide, engaged in unfair commercial practice. AGCM imposed a fine totalling EUR 4,000,000.